Pay your Duke Energy bill without fees

Stop paying transaction fees and put your power bill on worry-free mode.

  • 0% fees on credit, debit or ACH payments
  • Earn your mileage and rewards with every power bill
  • Find savings and offset your electricity usage with clean energy at no extra cost
How it works

Connect your Duke Energy account to Arcadia

Enter your utility account login credentials and preferred payment method to create your free Arcadia account and automatically pay your monthly power bills online through our secure platform.


You pay us, we pay your utility

Each month, Duke Energy sends your bill straight to us. We apply any available credits to lower your Duke Energy bill and send you one statement. 3 days later, we process your payment and pay Duke Energy directly. Need to delay a payment? No problem, just contact us.


You save time, money, and the planet

We guarantee Duke Energy is paid on time, help you earn rewards points and mileage with $0 credit card fees, and match 50% of your energy usage with clean energy. All at no cost to you.

Forget fees, earn points and save

Arcadia fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
Total annual value
Duke Energy fee per transaction


Example annual breakdown on a $100 power bill
Transaction fees
Cash back on a 2% rewards card
$ 6
Total annual value

NC Energy Mix

When you sign up with Arcadia, we match 50% of your energy usage with clean energy at no extra cost.

Natural Gas
About Duke Energy

According to data compiled from the United States Energy Information Administration, North Carolina  has a diverse energy-mix. In 2017, the state ranked 2nd in the US (after California) in the amount of installed solar power, with a generating capacity of over 4,400 megawatts (MW). North Carolina is home to the southeast US’s largest wind farm, and has a generating capacity of 208 megawatts  from over 100 turbines. For biodiesel, North Carolina’s 3 biodiesel plants provide a production capacity of 16 million gallons per year. And North Carolina’s nuclear power plants produced nearly 7% of the nation’s total nuclear output, which ranked the state 3rd in the country and contributed the largest share of North Carolina’s 2017 electricity generation at over 30%.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate and Community Solar programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

Certifications & affiliations
Arcadia is a service provider independent of Duke Energy and is committed to putting you and the planet first. Arcadia is not affiliated with Duke Energy and Duke Energy has not approved this product.