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Pay your Duke Energy Progress bill without fees

Stop paying transaction fees and put your power bill on worry-free mode.

  • 0% fees on credit, debit or ACH payments
  • Earn your mileage and rewards with every power bill
  • Find savings and offset your electricity usage with clean energy at no extra cost
How it works
1

Connect your Duke Progress account to Arcadia

Enter your utility account login credentials and preferred payment method to create your free Arcadia account and automatically pay your monthly power bills online through our secure platform.

2

You pay us, we pay your utility

Each month, Duke Progress sends your bill straight to us. We apply any available credits to lower your Duke Progress bill and send you one statement. 3 days later, we process your payment and pay Duke Progress directly. Need to delay a payment? No problem, just contact us.

3

You save time, money, and the planet

We guarantee Duke Progress is paid on time, help you earn rewards points and mileage with $0 credit card fees, and match 50% of your energy usage with clean energy. All at no cost to you.

Forget fees, earn points and save

Arcadia fee per transaction

$0.00

Example annual breakdown on a $100 power bill
$0
Transaction fees
$24
Cash back on a 2% rewards card
$24
Total annual value
Duke Progress fee per transaction

$1.50

Example annual breakdown on a $100 power bill
-$18
Transaction fees
$24
Cash back on a 2% rewards card
$ 6
Total annual value

NC Energy Mix

When you sign up with Arcadia, we match 50% of your energy usage with clean energy at no extra cost.

NC
NC
Members
Natural Gas
Coal
Petroleum
Nuclear
Renewables
About Duke Progress

Duke Energy Progress owns nearly 49,500 megawatts of generating capacity, which is linked to customers via its 277,100 miles of distribution lines throughout its power network.
By signing up for Arcadia, you can pay your Duke Energy Progress bill on time, every time, and use clean energy in the process.

Plus, enjoy these extra free perks

Automatic savings

Save every month on your bills with our Smart Rate and Community Solar programs.

Renewable energy

We reduce your impact by purchasing renewable energy credits on your behalf from wind and solar farms at no extra cost.

Energy dashboard

Track your bills, impact and savings with your personalized energy dashboard.

Certifications & affiliations
Arcadia is a service provider independent of Duke Progress and is committed to putting you and the planet first. Arcadia is not affiliated with Duke Progress and Duke Progress has not approved this product.