We don’t replace your utility, we enhance it by automatically finding you lower rates with clean energy.
Stop overpaying for energy. Some states have open energy markets where you can shop around for energy prices. But these markets are riddled with complicated contracts, hidden rate hikes, and misinformation. We designed Smart Rate to simplify the process.Check availability
We manage your energy for you, make sure that you are on a lower energy rate whenever possible, and always with clean energy.
We only get paid if we connect you to a rate that’s lower than what you are currently paying. Excellent customer service. No cancellation fees. No lock-in contracts.Watch video
Arcadia members across the country are driving demand for clean energy.
We monitor electric and gas supply offers on your behalf. We try to find offers that you are eligible for that would provide energy at a cost that is cheaper than your current contract and that we expect will also be cheaper than the standard offer or “default” service from your utility.
Our technology monitors the energy market to find you lower rates. We’ll take a look at how much energy you use and the price you currently pay, and automatically switch you to suppliers with lower rates or to a lower rate offered by your current supplier as soon as we find them. When we switch you to a new rate, we’ll send you an email with the details and you will always have the opportunity to opt-out of the new rate.
It depends. For some customers, we may have an agreement in place with a supplier and can lower your power bill immediately. For others, we may need to collect a larger group of customers to negotiate a better rate with a supplier all at once.
No. If you are already on a great rate, we may not be able to find a better one for you. We do guarantee that any rate we switch you to will be cheaper than your current rate and the standard offer service from your utility. If, at the end of any supply contract we enroll you in, you have paid more than you would have paid on standard offer service, Arcadia will refund you the difference.
If we cannot find a rate that is both lower than your current rate and that we predict will be lower than the standard offer service from your utility, we will check and see if your current rate is higher than the standard offer service. If it is, we will return you to standard offer service.
No. We do not charge you for this service.
We are paid a commission by the supplier if we switch you. This commission is already fully reflected in the electric rate. We only switch customers to rates that are cheaper than your current contract and that we predict will be cheaper than the standard offer service from your utility after our commission is included.
No. We will always provide you notice by email before switching you and you can opt-out of the change if you choose.
We will automatically enroll you and take care of the necessary paperwork on your behalf. You don’t need to do anything.
No problem! We only work with suppliers who ensure that you can cancel at anytime with no termination fees.
No. All of our products are independent.
Yes. You are eligible to participate in Smart Rate as long as you connect your utility account to us.
Smart Rate is currently available in CT, DC, DE, IL, MA, MD, ME, NH, NJ, NY, OH, PA, and RI. New states are added periodically.
If you choose to enroll in Arcadia’s online billing option, you can pay your utility bill worry-free with a bank account or credit card (we don’t believe in credit card fees). Otherwise, everything else will stay the same.